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IMPORTANT: For Sections 2 - 6, we recommend having this page open in one browser tab, and E-Track open in a second browser tab. This enables you to practice what you are learning as you are learning it. Section 1's "Create E-Track Browser Favorites" module provides you the list of E-Track-related web addresses.
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Navigating Your To Do List and Completing Online EvaluationsThis module explains how to access and understand your personal learning to-do list in E-Track, and provides detailed information on completing required session evaluation surveys tied to your to-do list. SEE IT (3 Min. 55 Sec. Video Screen Capture) PRINT IT (PDF Desk Reference) |
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E-Track NotificationsYou will be notified by email when an evaluation survey has been added to your E-Track To-Do list. You will receive up to two reminder emails if you have not yet completed your survey. These emailed notifications will contain a link to log into E-Track and proceed directly to your evaluation survey. Please note, you will need to complete ALL questions and select "Finish Survey" from the left-side menu before the survey is considered complete. It is also important to note that you will receive other notifications from E-Track tied to enrollments, withdrawals, session changes, cancellations, and successful completion of training. These notifications are frequently "bundled" by E-Track, meaning you may receive one email message containing several individual notification messages. Please be sure to scroll to the bottom of each E-Track notification to read all notifications addressed in the email. |
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E-Track Certificates (Updated 1/16/15)Provided you did not miss more than 15 minutes of your session, you will receive an emailed notification within 10 days of the end of your session containing a link to your online training certificate. If you need to receive an individual certificate immediately for reimbursement or licensure purposes, you also have the ability to print your certificate directly from your training history in E-Track. The desk reference below explains how to access and print your certificate from the email link or from within E-Track: SEE IT (35 Sec. Video Screen Capture) PRINT IT (PDF Desk Reference) PRINT IT (Pop-Up Blocker Disabling Instructions)
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Viewing Your Training History and Accessing Your TranscriptThis module walks you through viewing, downloading, and/or printing your learning transcript. NOTE: Your E-Track transcript is inclusive of training taken since October 1, 2009. SEE IT (2 Min. 41 Sec. Video Screen Capture) PRINT IT (PDF Desk Reference) |
Basic Learning SearchThis module walks you through searching the learning catalog by all or part of the learning number, or by all or part of the learning title. SEE IT (1 min. 18 sec. Video Screen Capture) PRINT IT (PDF Desk Reference) |
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Advanced Learning SearchAn advanced learning search allows you to locate sessions by a combination of date range, region, population (foster caregiver, worker, supervisor/manager) or classification (topic/subtopic) SEE IT (1 min. 43 sec. Video Screen Capture) PRINT IT (PDF Desk Reference) |
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Search for Learnings From Competency CatalogIn addition to searching for learning interventions from within the learning catalog, you can also search for learning interventions from within the E-Track Competency Catalog SEE IT (No Video Yet Available) PRINT IT (PDF Desk Reference) |
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View Learning Details and Request New SessionSEE IT (1 min. 49 sec. Video Screen Capture) PRINT IT (PDF Desk Reference) |
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Enroll into SessionsThis module walks you through enrolling in open training sessions, including what to do if sessions are full or have restricted registration. SEE IT (1 min. 45 sec. Video Screen Capture) PRINT IT (PDF Desk Reference) |
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Withdraw from SessionsThis module walks you through withdrawing from training sessions. SEE IT (1 min. 38 sec. Video Screen Capture) PRINT IT (PDF Desk Reference) |
View/Edit Your Personal Profile and Change Your PasswordIt is critical that we have your current email address and other contact information in E-Track! This module walks you through accessing and updating your personal profile information (contact and demographic info) and changing your E-Track password. SEE IT (1 min. 44 sec. Video Screen Capture) PRINT IT (PDF Desk Reference) |
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Add Educational Background Info to Your ProfileThis module shows you where you can add educational background information (degrees, licenses, professional certificates) to your E-Track profile. Currently, there is no requirement to add this information, it is merely an option available to you. SEE IT (2 min. Video Screen Capture) PRINT IT (PDF Desk Reference)
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Problems Logging into E-TrackBe sure you have carefully followed the "Log In" training piece included in Section 1 above. If you are still unable to log into E-Track, email your full legal name, two-digit birth month, two-digit birth day, and your county agency to e-track@ihs-trainet.com. |
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Missing or Incomplete/Incorrect E-Track Person RecordTo edit your personal profile information, see Section 5 Above. For questions about incorrect or missing TRAINING data in your E-Track person record, contact your Regional Training Center:
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Confusion with Performing Any of the Functions Covered on this PageContact your Regional Training Center:
If your Regional Training Center is unable to assist you, they will refer you to one of the E-Track Coordinators at the Institute for Human Services (IHS) for further assistance. |
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System ErrorsIf your screen locks up (freezes), or you receive a system error, your first step should always be to simply close entirely out of your Internet browser and then re-open your browser and try logging in again. In the majority of cases, this will solve the problem. If that does not work, try rebooting your computer and then re-entering E-Track. If neither of these actions solve the problem, complete the form below and you will receive a response within the day: |
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Quick LinksHere is a quick link to enter E-Track: |
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