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New Employee Orientation Resources

Below you will find a list of recommended orientation topics along with:

  • Resources and links to recommended orientation content

  • Worksheets and activities designed to help new employees
    gather and keep track of information specific to their agency
    and their community
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Resources by Topic:

Child Welfare System Child Welfare Values & Principles Personnel Issues
Agency, Vision, Mission & Outcomes Laws, Rules, & Policies Staff Development
Agency & Community Services Children & Families Served by the Agency Customer Service & Professional Demeanor
Safety in the Workplace & in the Field Agency Facilities & Equipment  

The Child Welfare System

Organizational structure of the federal, state and local child welfare system

You Are Part of the System

Overview of the US Department of Health and Human Services’ (HHS) outcomes and monitoring

CFSR Fact Sheets

http://www.summitonchildren.ohio.gov/CFSR/default.html

Ohio CFSR Findings

(select the report – CFSR- and scroll down for Ohio)

Ohio’s PIP

(select the report – PIP- and scroll down for Ohio)

Legal mandates related to child welfare

CAPTA overview

ASFA overview

ICWA overview

MEPA overview

Overview of Ohio’s Mandated Reporter Statute:

Overview of funding for child welfare services

PCSAO Fact Book: State of Ohio Profile:
http://www.pcsao.org/2009_2010PCSAOFactbook/Ohio.pdf

PCSAO Fact Book: County Profiles:
http://www.pcsao.org/88countyprofiles.htm

Definitions of child maltreatment

Field Guide to Child Welfare
Step One: If you do not already have access to the Field Guide for Child Welfare, go to fieldguideadmin@ihs-trainet.com and request a log in number. You will receive an email with a user name and password.

Step Two: When you have access go to www.childwelfarefieldguide.com and click on the index tab at the top of the page. It may take awhile for the complete listing of content to come up on the screen. When it does, scroll down to find and read, Definitions- types of Abuse

Ohio Revised Code - 2151.031 Abused child defined:  http://codes.ohio.gov/

Services and activities provided by the child welfare system

Alternative Response

Responsibility of Child Protective Services from HHS User Manuel Series, Child Protective Services: A Guide for Caseworkers

For overview of Alternative Response see: Children, Families and the Courts Ohio Bulletin, Volume 3, Spring 2007, No. 3, entitled “Alternative Response” available at: www.sconet.state.oh.us

 

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 Agency Vision, Mission, and Outcomes

Agency’s  Vision, Mission, and Objectives

Our Vision, Mission, and Objectives

Agency table of organization and departmental/unit functions and responsibilities

Who Does What?

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Agency and Community Services

How cases progress through the agency, and which departments or units are responsible for cases from initial referral through case closure

Shadowing

Commonly used abbreviations and acronyms commonly used in agency

Commonly Used Acronyms

Community resources and service providers 

Community Resources

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 Child Welfare Values and Principles

History of societal values, philosophy, and define child welfare values and guiding principles

Child Welfare Values and Principles Put Into Practice

Competence in culture and diversity

 ield Guide to Child Welfare
Step One: If you do not already have access to the Field Guide for Child Welfare, go to fieldguideadmin@ihs-trainet.com and request a log in number. You will receive an email with a user name and password.

Step Two: When you have access go to www.childwelfarefieldguide.com and click on the index tab at the top of the page. It may take awhile for the complete listing of content to come up on the screen. When it does, scroll down to find Culture and Diversity and read, Cultural Competence, Definition

Information on ethnic and cultural groups and services in the community

Community Ethnic and Cultural Groups and Services

The agency’s expectations of and activities for cultural competence in working with staff, clients, and the community

Agency Expectations and Resources for Culture and Diversity

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 Laws, Rules, and Policies

The Ohio Revised Code (ORC) and the Ohio Administrative Code (OAC)

ORC and OAC: http://codes.ohio.gov/

The ORC and OAC

Policy and procedures related to documentation and confidentiality  

Effective Documentation (HHS User Series) Child Protective Services: Guide for Caseworker

Link to COA Standards, Confidentiality and Privacy Protection

Local Agency Policies and Procedures Manual

 

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 Children And Families Served By The Agency

Overview of characteristics, problems, and needs of families served by your agency

  The Families We Serve

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 Personnel Issues

Federal and state laws and regulations regarding personnel issues including:

Laws Regarding Personnel Issues

U.S. Equal Employment Opportunity Commission for overview of EEOC Laws: http://www.eeoc.gov/abouteeo/overview_laws.html.

CORSA University for Sexual Harassment Online Training
http://www.corsa.org/ and log into the CORSA University. (Note: 61 of Ohio’s 88 counties are members of this organization and have access to several online courses free of charge. Click on member counties to see if your county is a member.

HIPPA Overview PowerPoint:
http://www.pcsao.org/hipaa.htm

CDC Fact Sheet: Universal Precautions for Prevention of Transmission of HIV and Other Bloodborne Infections

http://www.cdc.gov/ncidod/dhqp/bp_universal_precautions.html

HIV/AIDS and Hepatitis B & C: Preventing Exposure at Work

Agency-specific personnel policies and procedures, forms, and employee benefits

 

Personnel Policies and Benefits.

Agency-specific  probationary and annual performance evaluation processes

Agency’s Evaluation Process

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 Staff Development

Roles and responsibilities for maintaining a learning environment

Responsibility for Maintaining a Learning Environment

The Ohio Child Welfare Training Program (OCWTP)

OCWTP Web Site:
www.ocwtp.net

Regional Training Centers:
http://www.ocwtp.net/RTCs.htm

Training Requirements:
http://www.ocwtp.net/Requirements.htm

Training Opportunities:
http://www.ocwtp.net/Training.htm

Learn How to Use E-Track (OCWTP's Online Learning Management System):
http://www.ocwtp.net/E-Track/StfTrng.html

Resources for enhancing knowledge and understanding in the field of child welfare

Child Welfare Resources and Learning Opportunities

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 Customer Service and Professional Demeanor

Agency-specific expectations regarding customer service and professional demeanor

Customer Service and Professional Demeanor

Ohio’s Code of  Ethical and Professional Conduct http://www.cswmft.ohio.gov/ethics/code.pdf

NASW’s  Code of Ethics http://www.socialworkers.org/pubs/code/default.asp

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 Safety in the Workplace and in the Field

Safety issues for child welfare professionals and agency-specific safety policies, procedures, and resources

Safety Issues  for Child Welfare Professionals

Link to Staff Safety – PCSAO Standards for Effective Practice

Safety Critical Incident Form:
http://www.pcsao.org/SafetyIncidentReport.htm

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 Agency Facilities and Equipment

Agency facilities and equipment

Agency Facilities and Equipment


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