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Supervisor Core Courses
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SUPERVISOR CORE

511-SC1-S: Casework Supervision (2 days)

In this module, new child welfare casework supervisors are introduced to basic tools and strategies to help with the transition to direct practice supervisor. In this workshop, the foundational principles for casework supervision are introduced. Various tools for succeeding in the role of a direct practice supervisor are presented and consideration is given to the pressures and stresses that child welfare supervisors often face.

511-SC1-LLS: Promoting Critical Thinking in Casework Practice (6 hours)

This learning lab is designed to help participants practice applying critical thinking skills to various casework practice issues and dilemmas. The main part of the lab involves viewing a DVD entitled, Failure to Protect: The Taking of Logan Marr.   This DVD has three parts: Part One tells the tragic story of a 5-year-old girl whose death in foster care promoted the state of Maine to reexamine its child welfare policies. Part Two follows caseworkers in Bangor, Maine as they struggle to make decisions that child welfare professionals face daily. Part Three brings together national experts gathered in a town meeting to confront a hypothetical child welfare case and to explore how they would make difficult decisions. The viewing of the DVD will be interspersed with dialog and guided discussions to help participants practice critical decision-making skills as they apply to casework supervision.

512-SC2-S: Leadership in Child Welfare (2 days)

This module is the second in the Supervisory Core series. The emphasis of this workshop is to help new child welfare supervisors understand the importance of leadership in child welfare and the role they have in leading their unit and being a leader within the agency. Participants will identify leadership qualities and have the opportunity to assess their own leadership skills and potential. Various leadership tools are also presented.

513-SC3-S: Communication, Conflict and Change (2 days)

This module, the third in the Supervisory Core series, introduces three concepts that directly impact the work of a supervisor and the functioning of the unit. First, communication is presented in a way that highlights the necessity of good communication. Strategies are presented for improving communication and ensuring that intended messages are received. Conflict is then presented, as frequently, it is caused by poor communication or lack of communication. The conflict cycle is presented; also several strategies for conflict prevention and management are presented. Finally, change is presented as a force that is necessary and unavoidable in the child welfare field. Causes of change, stages of change, and strategies for change management are introduced. The workshop concludes by emphasizing the interrelated relationship between communication, conflict, and change.



514-SC4-S: Improving Individual Staff Performance (2 days)

In the fourth module of the Supervisory Core series, supervisors are introduced to the concepts of performance assessment, evaluation and improvement of the individual staff in their unit. This workshop is intended to help the new supervisor develop competent and confident staff that can perform the tasks assigned to them, supporting the agency mission and vision. Performance assessment is introduced as a continuous process necessary for staff development and performance evaluation is introduced as discrete function to be conducted annually. Strategies for conducting ongoing assessment and evaluation, facilitating performance improvement, and providing feedback are explored.

515-SC5-S: Professional Development of Staff (2 days)

This module, the fifth in the Supervisory Core series, builds upon the previous modules to focus on the supervisor's attention to creating and sustaining a learning environment within the organization and facilitating learning opportunities for staff to grow and develop. Supervisors are given information to help them understand the diverse learning needs they may encounter with their staff. The Individual Training Needs Assessment (ITNA) is introduced as a tool to help them identify the training needs of their staff and themselves. A variety of learning opportunities are presented, and the role of the supervisor as coach is highlighted. Supervisors are also introduced to the professional development planning process, and their role in the facilitation of transfer of learning for staff is identified.



516-SC6-S: Collaboration and Teamwork (2 days)


This module, the final in the Supervisory Core series, applies many of the concepts learned throughout the previous modules with an emphasis on collaboration with others and the successful functioning of the unit. Benefits and strategies for collaboration are highlighted through consideration of the unit as a single system within the larger agency, department and community. Characteristics of units that function effectively are also presented. Supervisors are given tools to assess the level of performance of their unit and are presented with an opportunity to develop a plan to improve their unit's functioning. Finally, strategies are introduced to help the supervisor build a unit that is successful in achieving the agency mission and vision through successful collaboration and teamwork.


E-Track Tip
Did you know that you can quickly search and enroll in available sessions of these courses inside E-Track? Simply log into E-Track, and enter the appropriate learning number (e.g., 516-SC6-S) into the "What Would You Like to Learn Today" box, check the "code" button beneath that, and click "Find It." Then click "Enroll or view available dates for this learning" on the resulting screen's left-side menu to find the date and location that best meets your needs. For more information, view the E-Track Quick-Start Guide.

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SUPERVISOR SPECIALIZED TOPIC AREAS

Specialized workshops address knowledge and skills needed to effectively manage or supervise the planning and delivery of child welfare services.  

Specialized supervisor topic areas (classifications) and competencies can be accessed on the Universe of Competencies pages of this site, which will also direct you on how to search by competencies and classifications in E-Track.

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SUPERVISOR RELATED TOPIC AREAS

Child welfare supervision requires knowledge and skill in many related areas of practice.  An attempt has been made to develop an exhaustive list of relevant topic areas.  The scope of individual workshops will be developed from individual training needs assessment data.  Both basic and advanced level content are available in all topic areas.

Related supervisor topic areas (classifications) and competencies can be accessed on the Universe of Competencies pages of this site, which will also direct you on how to search by competencies and classifications in E-Track.

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